Insurance Information

Most of Clem&Thyme’s clients have health insurance that cover their nutrition appointments with us.

We are in-network with Anthem BCBS, United Healthcare, Medical Mutual of Ohio, Medicare, and Cigna. Many other health insurance plans also have out-of-network benefits (Aetna, etc.).

Each client is responsible for checking with their insurance company (if you are worried about it being covered), we do not check benefits. Need assistance checking with your insurance company? This Insurance Script will walk you through what questions to ask your insurance provider and give you the codes we use to bill.

Pricing Information

As stated above, most of Clem&Thyme’s clients have health insurance covering the cost of their appointments (including grocery store tours, meal planning sessions, and individual cooking instruction). If your insurance does not (or you have exceeded your limit of visits), we do provide self-pay discounts. You may also use Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA) to cover your appointment costs.

Please contact us for more information about prompt, self-pay discounts.

Frequently Asked Questions

What is the difference between a Nutritionist and a Registered Dietitian?

All dietitians are nutritionists, but not all nutritionists are dietitians. In Ohio there is no licensure to become a “nutritionist”. Anyone may call themselves a “nutritionist”, so beware of unlicensed practitioners claiming to be a nutritionist. A registered dietitian is a credentialed, nationally recognized food and nutrition expert and must have: Completed a minimum of a bachelor’s degree at an accredited college or university; Completed an accredited supervised practice program; Passed a national examination administered by the Commission on Dietetic Registration; Kept up-to-date with required continuing education

What is Medical Nutrition Therapy (MNT)?

Medical Nutrition Therapy (MNT) is a therapeutic approach to treating medical conditions and their associated symptoms via diet therapy. MNT can increase patient’s health and well-being, and increase productivity and satisfaction levels through decreased doctor visits, hospitalizations and reduced prescription drug use.

What is a typical session like?

Every client is different… therefore every appointment is different! At initial appointments, we will go over your Health Assessment (that you filled out online prior to your appointment or when you arrived at our office). This Health Assessment will outline all of your medical history, health habits (eating, sleep, stress, exercise/movement), medications/supplements, family history, your lifestyle behaviors, etc. Once we go over your Health Assessment and discuss your goals, we will dig into FOOD… what you should be eating, what a typical day should look like, etc. We will brainstorm meal and snack ideas that fit into your lifestyle but also nudge you to improve your eating (and stress, exercise, sleep) habits to further improve your health. We conclude the initial appointment by creating a “Plan of Care”… basically a list of goals YOU set and feel confident in! 🙂

We see most of our clients on an on-going basis (although you don’t have to, you can just come once if you want) to motivate and encourage them to keep improving. In the beginning we may see clients more often (weekly, bi-weekly, monthly) but once you are in the maintenance phase, you may only schedule a couple times a year to check in. Again… whatever works for YOU!

How long are appointments?

At Clem&Thyme, we strive to be very thorough and give you the best care. Who hates being rushed out of your physician’s office without all of your questions answered? Us too! We set aside ninety minutes for most initial appointments, although the time can be split between appointments if you cannot stay for the full time (we understand). Follow-ups totally depend! Some clients have quick 30 minute appointments to check in and stay accountable, whereas other clients spend ninety minutes with us to follow-up. That’s the beauty of working with us… it’s all about YOUR needs!

Do you accept health insurance?

Most of our clients have health insurance that pay for the cost of their appointments with us. We are in-network providers for Anthem Blue Cross Blue Shield, Medicare, Medical Mutual of Ohio, Cigna, and United Health Care. Many other insurance companies (Aetna, Humana, etc) have great out-of-network coverage, too. Insurance coverage varies greatly and is dependent on individual policies and medical diagnoses. We encourage you to check with your insurance company to determine if Medical Nutrition Therapy is a covered benefit. It is ultimately the patient’s responsibility to contact his/her insurance company to determine if our services will be covered. You will be responsible for any balance not covered by insurance.

Use our Insurance Script, a document that provides the codes we use to bill and walks you through what questions to ask your insurance provider, to determine if they will cover your visits with us.

What if you do not accept my insurance company?

In cases where Clem&Thyme Nutrition is not part of your insurance company’s provider network, we can provide a paper “super bill” containing all necessary billing codes and information for you to personally submit to your insurance company. Often insurance companies will provide patients with at least partial (out of network) reimbursement when a “super bill” or claim is submitted. It varies greatly between plans, so it is always recommended that you check with your insurance company and/or your employee benefits officer to be sure of your coverage.

What methods of payment do you take?

We accept cash, checks, debit cards, Visa, American Express & MasterCard payments, HSA (health savings accounts), and FSA (flexible health savings accounts).

Do you have a cancellation policy?

Clem&Thyme Nutrition enforces a strict 48 hour cancellation policy. If you must cancel your appointment please do so by email or phone, 48 hours prior to your scheduled appointment. Emergencies may be exempt, at the discretion of the dietitian. You will be charged $50 for a missed appointment.

What if I can’t make it to your office?

We can chat over the phone or through our HIPAA compliant video conferencing platform, Healthie.

Black berries, raspberries, blueberries