Medical Nutrition Therapy (MNT) is a therapeutic approach to treating medical conditions and their associated symptoms via diet therapy. MNT can increase patient’s health and well-being, and increase productivity and satisfaction levels through decreased doctor visits, hospitalizations and reduced prescription drug use.

Every client is different… therefore every appointment is different! At initial appointments, we will go over your Health Assessment (that you filled out online prior to your appointment or when you arrived at our office). This Health Assessment will outline all of your medical history, health habits (eating, sleep, stress, exercise/movement), medications/supplements, family history, your lifestyle behaviors, etc. Once we go over your Health Assessment and discuss your goals, we will dig into FOOD… what you should be eating, what a typical day should look like, etc. We will brainstorm meal and snack ideas that fit into your lifestyle but also nudge you to improve your eating (and stress, exercise, sleep) habits to further improve your health. We conclude the initial appointment by creating a “Plan of Care”… basically a list of goals YOU set and feel confident in! 🙂

We see most of our clients on an on-going basis (although you don’t have to, you can just come once if you want) to motivate and encourage them to keep improving. In the beginning we may see clients more often (weekly, bi-weekly, monthly) but once you are in the maintenance phase, you may only schedule a couple times a year to check in. Again… whatever works for YOU!

At Clem&Thyme, we strive to be very thorough and give you the best care. Who hates being rushed out of your physician’s office without all of your questions answered? Us too! We set aside 90-120 minutes for most initial appointments, although the time can be split between appointments if you cannot stay for the full time (we understand). Follow-ups totally depend! Some clients have quick 30 minute appointments to check in and stay accountable, whereas other clients spend ninety minutes with us to follow-up. That’s the beauty of working with us… it’s all about YOUR needs!

Most of our clients have health insurance that pay for the cost of their appointments with us. We are in-network providers for Anthem Blue Cross Blue Shield, Medicare,  Aetna, Medical Mutual of Ohio, Medicaid, Caresource, Cigna, United Health Care, UMR, Tricare, and GEHA. Many other insurance companies have great out-of-network coverage, too. Insurance coverage varies greatly and is dependent on individual policies and medical diagnoses. We encourage you to check with your insurance company to determine if Medical Nutrition Therapy is a covered benefit. It is ultimately the patient’s responsibility to contact his/her insurance company to determine if our services will be covered. You will be responsible for any balance not covered by insurance.

Use our Insurance Coverage form, a document that provides the codes we use to bill and walks you through what questions to ask your insurance provider, to determine if they will cover your visits with us.

In cases where Clem&Thyme Nutrition is not part of your insurance company’s provider network, we can provide a paper “super bill” containing all necessary billing codes and information for you to personally submit to your insurance company. Often insurance companies will provide patients with at least partial (out of network) reimbursement when a “super bill” or claim is submitted. It varies greatly between plans, so it is always recommended that you check with your insurance company and/or your employee benefits officer to be sure of your coverage.

We accept cash, checks, debit cards, Visa, American Express & MasterCard payments, HSA (health savings accounts), and FSA (flexible health savings accounts).

Clem&Thyme Nutrition enforces a strict 48-hour cancellation policy. If you must cancel or reschedule your appointment please do so by email or phone, 48 hours prior to your scheduled appointment. Emergencies are exempt, at the discretion of the dietitian. You will be charged $100 for a missed initial appointment and $50 for a missed follow-up appointment.

We understand that life is unpredictable, and when true emergencies happen, we want to respond with compassion. You won’t be charged a fee for a missed, late canceled, or late rescheduled appointment if the reason falls under our definition of an emergency.

Emergencies may include:

• A medical emergency requiring urgent care or hospitalization
• A death in your immediate family, or someone in your life who feels like family
• A serious accident or unexpected crisis (like a house fire or car accident)
• A sudden illness or health event (such as the flu, food poisoning, or a sick child who needs your care)

Please note:
Work conflicts, schedule mix-ups, traffic, or simply forgetting your appointment don’t qualify as emergencies.

If you’re unable to make it into the office, we’re always happy to switch your in-person appointment to a virtual one, just let us know as soon as possible so we can make the change.

We have this policy in place because our dietitians are service-based providers. When a client cancels last-minute or doesn’t show up, that time has already been reserved and can’t easily be filled, especially since we are often booked several weeks (or even months) in advance. These missed appointments also mean our dietitians don’t get paid for their time. We truly appreciate your understanding and respect for their time and expertise.

If something unexpected comes up, please notify us as soon as you can. For repeat or last-minute cancellations marked as emergencies, documentation may be requested.

We offer virtual appointments through our HIPAA compliant video conferencing platform, Healthie.

We now have four locations!

Yellow Springs Office:

• Address: 4359 E. Enon Road, Yellow Springs, OH 45387.
• We remodeled an old farmhouse, so if it looks like you are arriving at a rural farm location… you are at the correct place! Our handicap parking space is located on the west side of the building. Please come on in and make yourself at home in the waiting area. Your dietitian will be out to greet you at the time of your appointment.

Westerville Office:

• Address: 109 Commerce Park Drive, Westerville, OH 43082.
• We are located inside the Women’s Integrative Medicine OBGYN office. To get to our office in the basement, you may come to the side door on the west side of the building and proceed down the stairs, or you may enter the main WIM OBGYN entrance and let the receptionist know you are there for your appointment with Clem&Thyme Nutrition. Our office is in the basement (without an elevator) but we do have access to an office on the first floor to accommodate you if you have difficulty with stairs. Please let your dietitian know ahead of time to prepare for your appointment.

Worthington Office

• Address: 891 High Street, Worthington, OH 43085.
• Please park behind the office in the gravel parking lot. You will enter through the front entrance, facing High Street. Come in and make yourself at home in the waiting area. Your dietitian will come out to greet you at the time of your appointment..

Montgomery (Cincinnati) Office:

• Address: 9380 Main Street, Montgomery, OH 45242.
• Please park in the parking lot on the south side of the building. Enter through the front entrance of the building and proceed down two flights of stairs. Our office is in the basement of the building. Please come in through the door and make yourself at home in the waiting area. This location is not handicap accessible. We apologize for the inconvenience. If you need a handicap-accessible location, we encourage scheduling at our Yellow Springs or Westerville offices.

Currently, Corey, Samantha Burns, Hannah, Natalia, and Emiliee are accepting new clients in Yellow Springs and virtually. We have availability seven days a week. We also have evening availability, too! Please go to our scheduling page to check who is available on which days/ times and schedule an appointment!

Currently, Hannah is seeing clients at the Westerville office. All of our dietitians can see clients virtually as well! Please go to our scheduling page to check their availability and schedule an appointment!

Currently, Jenna, Jackie, and Hannah are seeing clients at the Worthington office. All of our dietitians can see clients virtually as well! Please go to our scheduling page to check their availability and schedule an appointment!

In-person appointments coming in May 2026. All of our dietitians can see clients virtually as well! Please go to our scheduling page to check their availability and schedule an appointment!

At our Yellow Springs office, there is gravel parking right in front of the building. You can park wherever you would like in that lot. Our handicap parking space is located on the west side of the building.

At the Westerville office, client/patient parking is directly in front of the building. We are located inside the Women’s Integrative Medicine OBGYN office.

At the Worthington office, parking is available behind the office in the gravel parking lot. You will enter through the front entrance, facing High Street.

At the Montgomery office, there is a parking lot on the south side of the building. Enter through the front entrance of the building and proceed down two flights of stairs. Our office is in the basement of the building.

Our dietitians are only licensed in the state of Ohio. Some states do not require licensure to be seen and therefore we can also work virtually in those states.

We can provide virtual appointments to clients in these states:

• Arizona
• Colorado
• California
• Georgia (licensed here)
• Indiana (licensed here)
• Michigan
• Ohio (licensed here)
• Oregon (licensed here)
• Pennsylvania
• New Jersey
• Texas
• Virginia